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Rachael
Silvano
Community Operations Lead
Zapier
Rachael has been a Community Manager hat-wearer for over eight years. Over her career, she has become increasingly interested in the ways that Communities engage with their members, the power behind Community data, and the innovation that is pushing this industry forward. Currently, she is the Community Operations Manager at Zapier, where she works in building the premier automation collaboration hub. In her free time, she’s an avid player of Dungeons and Dragons (ask her any time about her favorite character, a Cat Warlock with a penchant for mischief), attender of thematic parties, and dog-parent to Stewart, a big lab with a bigger heart (and even bigger love of snacks).
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12 April 2024 10:15 - 10:45
Fireside chat - Sustaining legacy: Strategies for longevity, engagement, and relevance in heritage communities
Our distinguished panelists will navigate through key discussion points, unraveling the secrets to maintaining longevity and staying relevant in heritage communities: - Community empowerment: Uncover ways to empower community members to actively participate and contribute to the preservation of heritage brand communities. - Innovative engagement models: Explore innovative strategies and engagement models that breathe new life into traditional practices, fostering a dynamic and evolving community spirit. Join us for an enriching conversation where our speakers share the secrets behind maintaining heritage communities, ensuring their endurance, vibrancy, and lasting relevance.

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