April 11 & 12, 2025
Boston

Agenda

An agenda packed with groundbreaking keynotes, roundtables, breakouts and panel discussions. Full 2025 agenda to be released soon.

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What's on

April 11
April 12
April 11
April 11
08:00
Main stage
Welcome breakfast
09:00
Main stage
Chairperson opening remarks
Ry DiFalco, Director of Content & Community, Kode with Klossy
09:15
Main stage
The blueprint to community-led success
Maria Pope, Head of Community, Carta
09:45
Main stage
Navigating tomorrow’s communities: A glimpse into the digital frontier
Jack DeManche, Director of Digital Strategy, PRECISIONeffect
10:15
Main stage
Scaling beyond boundaries: Personalization and authenticity at any stage
Megan Colombo, Community Director, Yelp
10:45
Main stage
Coffee break
11:15
Main stage
Every community is a winding road: Leading a brand community through change
Jenn Schiffer, Director of Community, Fastly
11:45
Main stage
Defining your community's why: A roadmap to purpose
Jenny Sowyrda, Community Strategy & Operations, Hubspot
Krystal Wu, Ex - Sr. Manager of Community & Content, ZoomInfo
12:15
Main stage
Iconic moves: Building communities through surprising partnerships
Bill Connolly, Sr. Director of Partnerships & Community, Monotype.
12:45
Main stage
Lunch
13:45
Main stage
Panel - Leveraging collective wisdom: Mastering community feedback for business success
Megan Colombo, Community Director, Yelp
Maks Tokarev, Ambassador & Community Specialist, Loop Earplugs
Lily Macomber, Director of Community & Partnerships, Scroobious
Melissa DiTucci, Community Manager, Benchling
14:30
Main stage
Building meetups & user groups: Principles, prescriptions, & power
Steve Chen, Founder & Executive Director, Code & Coffee
15:00
Main stage
Coffee break
15:30
Main stage
Interactive roundtable session
Michelle Dougenik, Former Head of Content Strategy & Development
Cora Brzoska, Sr. Content & Community Specialist, VistaPrint
16:15
Main stage
Panel - Integrating cross-functional community strategy
Robert Maddox, Customer Advocacy & Community Manager, Delinea
16:45
Main stage
Chairperson closing remarks
Ry DiFalco, Director of Content & Community, Kode with Klossy
17:00
Main stage
Networking & happy hour supported by the Community-Led Alliance
April 12
08:00
Main stage
Welcome breakfast
09:00
Main stage
Chairperson opening remarks
Ry DiFalco, Director of Content & Community, Kode with Klossy
09:15
Main stage
Winning over the skeptics: How to turn execs and detractors into key community allies
Jonathan Crowe, Director of Community & Advocacy, NinjaOne
09:45
Main stage
The data story: Proving your community and its business outcomes
Chris Detzel, Director of Customer Engagement & Community, Reltio
10:15
Main stage
Fireside chat - Sustaining legacy: Strategies for longevity, engagement, and relevance in heritage communities
Rachael Silvano, Community Operations Lead, Zapier
Micaela Eller, Global Program Leader for InnerSource Program Office, IBM
10:45
Main stage
Coffee break
11:15
Main stage
Interactive roundtable session
11:45
Main stage
Panel - Inside out: Crafting a community-led culture internally and externally
Annie Wolf, VP Community Impact, Solar United Neighbors
Nicole Sievers, Digital Community Manager, Conductor
Mallori Hensley, Community Lead, Noom
Jayvee Nava, Director of Community, Bubble.io
12:30
Main stage
Lunch
13:30
Main stage
Global growth: The power of in-language communities
Pam Cotton, Community Marketing Manager, Hubspot
14:30
Main stage
Chairperson closing remarks